Contact Support
How to reach us, what to include in a report, and where to discuss with other users.
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Ways to reach us
- Feedback & Suggestions — in the panel's More menu or the manager's Features menu. It signs you in automatically to our feedback community where you can post and vote on ideas.
- Email — service@webnoteshub.com for anything private (billing, account issues, data questions).
What to include
A great report gets the problem fixed faster. When possible, add:
- The page URL where the problem happened.
- What you expected vs. what happened, and the steps to reproduce.
- A screenshot if the issue is visible.
- Your extension version — shown at the bottom of the extension popup.
- For sync or payment questions: your account email and roughly when the issue occurred.
Billing and orders
Upgrades, subscriptions, and the 14-day refund window are handled in the manager under Orders. For payment questions that need a human, email us with your account email and the order date — we will take it from there.